Terms & Conditions

Accommodation

To confirm an accommodation booking, a deposit of 50% for the total accommodation or package rate is required. If you need to change your booking for any reason, given 48 hours notice you can either move your booking to new dates or transfer the deposit to a gift voucher that can be used at Woodman Estate during the following 6 months.

Cancellations within 48 hours require full payment of accommodation and services booked. Bookings are transferable to other guests. All deposits and payments are not refundable.

Note – For accommodation groups (3 rooms/suites or more) the notification required is 14 days.

Restaurant

To confirm a High Tea or online dining reservation, 100% of the total price is required.

If you need to change your booking for any reason, given 48 hours notice you can either move your booking to new dates or transfer the deposit to a gift voucher that can be used at Woodman Estate during the following 6 months.

Cancellations within 48 hours require full payment of the dining booking. Tickets are transferable to other guests. All deposits and payments are not refundable.

Spa Treatments and Packages

To confirm a spa booking, a deposit of 100% of the total spa treatment or package is required. If you need to change your booking for any reason, given 48 hours notice you can move your booking to new dates or transfer the deposit to a gift voucher that can be used at the Estate during the following 6 months.

Cancellations within 48 hours require full payment for the spa treatment(s) booked. All deposits and payments are not refundable.

Note – For spa groups (3 persons or more) the notification required is 14 days.

The minimum treatment time per person is one hour. The 30 & 45 minute treatments are designed to be combined with other treatments, so you can mix and match to create your own package.

Sunday – a 20% surcharge applies to all bookings, packages and voucher redemptions

Public holidays – a 30% surcharge applies to all bookings, packages and voucher redemptions